Strategic and Tactical Product Roadmaps



A roadmap offers a time-focused view of product improvement priorities within the coming months or years. Each product managers and product homeowners use these visible instruments for a lot of functions, however the content material of their roadmaps can be fairly completely different.

Product managers deal with enterprise outcomes, buyer engagement, and market wants, so product life cycle, market developments, advertising and marketing actions, product messaging, and profitability will determine strongly of their outlook. Product homeowners often come from a technical background and deal with turning enterprise necessities into practical and technical specs to direct engineering groups. Their roadmaps deal with releases, options, fixes, and updates.

Briefly, product managers’ roadmaps are strategic, whereas these developed by product homeowners are tactical.

In my profession, employers have usually known as on me to carry out the roles of product supervisor and product proprietor concurrently—and the identical is true for a lot of of my colleagues. When this occurs, it may be tempting to avoid wasting effort and time by combining strategic and tactical product roadmaps into one. Efficient product professionals ought to resist this urge: As the 2 pattern roadmaps mentioned right here will present, some overlapping deliverables could appear the identical however are literally fairly completely different. And whereas the work of making separate roadmaps could require extra effort upfront, ultimately, the paths will converge once more within the type of a efficiently deployed product.

Product Technique and Ways

As an example how strategic and tactical roadmaps ought to differ from each other, let’s say you’re engaged on a mission that addresses product modernization, buyer expertise, market growth, and buyer acquisition. A strategically centered roadmap would possibly look one thing like this:

An illustration of a product roadmap, titled, “A Product Manager’s Strategic Roadmap.” There are four rows, labeled “Product Modernization,” “Customer Experience,” “Market Expansion,” and “Customer Acquisition.” Each row is divided into three sub-rows, and accompanied by four column labels, “2022 Q1,” “2022 Q2,” “2022 Q3,” and “2022 Q4.” In the first sub-row of Product Modernization are two boxes. One labeled “Reduce administrative effort 10%” crosses 2022 Q1 and 2022 Q2, and one labeled “Reduce cost 5%” is on 2022 Q3. In the first sub-row of Customer Experience, a box labeled “Reduce support calls” is on 2022 Q1. In the second sub-row, a box labeled “Improve customer navigation (5% faster) crosses 2022 Q2 and 2022 Q3. In the third sub-row, a box labeled “Increase customer retention 10%” crosses 2022 Q3 and 2022 Q4. In the first sub-row of Market Expansion, a box labeled “Launch in European market” is on 2022 Q4. In the first sub-row of Customer Acquisition, a box labeled “Develop SEO content” is on 2022 Q1, and a box labeled “Identify market competition (top 15% of market share)” crosses 2022 Q3 and 2022 Q4. In the second sub-row, a box labeled “Increase marketing spending 2%” crosses 2022 Q1 and 2022 Q2. In the third sub-row, a box labeled “Conduct market research (Britain, Scotland, Northern Ireland)” crosses 2022 Q2 and 2022 Q3.

On this roadmap, the objectives offered are high-level goals. They replicate a method for progress—milestones to be reached and a timeline to succeed in them.

A tactical roadmap approaches the identical matters from a distinct perspective. Quite than reflecting a method for the longer term, it presents actionable objects the event workforce wants to finish with a purpose to obtain bigger, strategic objectives:

An illustration of a product roadmap, titled, “A Product Owner’s Tactical Roadmap.” There are four rows, labeled “Product Modernization,” “Customer Experience,” “Market Expansion,” and “Customer Acquisition.” Each row is divided into three sub-rows, and accompanied by four column labels, “2022 Q1,” “2022 Q2,” “2022 Q3,” and “2022 Q4.” In the first sub-row of Product Modernization is a box labeled “Migrate to AWS” that crosses 2022 Q1, 2022 Q2, and 2022 Q3. In the secod sub-row, a box labeled “Rewrite application” crosses 2022 Q2, 2022 Q3, and 2022 Q4. In the third sub-row, a box labeled “Enhance mobility” crosses 2022 Q3 and 2022 Q4. In the first sub-row of Customer Experience, a box labeled “Create chatbot” is on 2022 Q1. In the second sub-row, a box labeled “Enact localization” crosses 2022 Q2 and 2022 Q3. In the third sub-row, a box labeled “Begin integration” crosses 2022 Q2 and 2022 Q3, and a box labeled “Launch social media” is on 2022 Q4. In the first sub-row of Market Expansion, a box labeled “Implement European currency support” crosses 2022 Q1 and 2022 Q2. In the second sub-row a box labeled “Implement credit card processing” crosses 2022 Q1 and 2022 Q2. In the third sub-row a box labeled “Enable bank integrations” crosses 2022 Q2 and 2022 Q3. Customer Acquisition has no boxes, but the first sub-row contains the text, “No requirement from development at this time in this area.”

These two roadmaps lay out the strategic and tactical journeys of a product all through its improvement. Every roadmap units the course the product will take over time, however the product supervisor’s strategic roadmap lays out what can be achieved, whereas the product proprietor’s tactical roadmap particulars how. Each are mandatory for efficient product improvement.

The Lure of Ways

As a product skilled who has labored as each product supervisor and product proprietor concurrently, I’ve discovered that tactical objectives usually command extra speedy consideration than strategic objectives. A product proprietor training Agile is consistently revising techniques and priorities based on altering circumstances: Fixed updates in brief iterations imply there’ll at all times be one other safety replace, OS patch, integration replace, or characteristic to develop.

So, in the event you’re a product supervisor who’s additionally appearing as a product proprietor, tactical Agile obligations will at all times pull at your consideration and go away you with much less time to deal with buying new markets, honing your worth proposition for advertising and marketing and gross sales, or refining your personas. Producing a strategic roadmap requires analysis, interviews, knowledge evaluation, and approval conferences. It’s exhausting, time-consuming work that’s tempting to place off. However make no mistake: Ways and technique are each very important to the success of a product.

The Worth of Technique

One massive, international survey discovered that 97% of executives say strategic considering is an important characteristic for leaders to have. However in one other examine, 96% of 500 managers surveyed say day by day calls for on their time go away no room for technique.

A product supervisor’s obligations deal with issues of broad scope, like progress, pricing, market penetration, and the way the workforce’s technique aligns with that of the group. There are actual penalties for ignoring these issues. Pragmatic Institute identifies a number of vital enterprise areas that may be compromised when a product supervisor’s duties are uncared for:

  • Organizational technique: The group has a bigger technique than one product. A strategic roadmap will talk the wants of different departments, like advertising and marketing and gross sales, so cross-promotions and gross sales may be taken into consideration.

  • Market penetration: The shoppers you take care of on a day-to-day foundation are usually not the entire market, and a single market doesn’t provide the complete image of potential gross sales. Taking a look at future markets is as essential as understanding the one you’re in.

  • Pricing: Assembly the speedy wants of consumers is nice and important however doing so ought to be in service of driving income. Pricing your product effectively requires market analysis, competitor evaluation, and, importantly, takes long-term progress into consideration. Each new characteristic is a chance to reassess your product’s progress, and ignoring that chance can price your group cash.

  • Structure: 58% of firms have no course of in place to deal with technical debt. Inner system necessities, structure, and different issues that aren’t instantly seen to the client can fall by the wayside when the main focus is at all times on what must be completed proper now. And the longer technical debt is left in place, the extra it prices to repair.

Product managers don’t make the ultimate resolution whether or not, as an example, to lift the value of the product. However worth evaluation will make use of insights from a product supervisor’s strategic analysis. A product supervisor is the workforce member with a view into a number of realms—they perceive the wants of administration, improvement, prospects, and gross sales—and once they have the house to plan strategically, they’re greatest positioned to assist the group make knowledgeable enterprise choices.

A well-constructed strategic roadmap is how that info is conveyed to the suitable departments—and each space of the enterprise suffers when the product supervisor’s roadmap is uncared for or rushed.

The Circulate of Communication

A product roadmap isn’t only a to-do listing; it’s used as a communication instrument for a variety of completely different concepts. A roadmap aligns objectives with the imaginative and prescient and mission of the group, offers updates on the progress of upcoming phases, and lays out time frames for product progress and have fixes.

As soon as your tactical and strategic objectives are set, they must be tailor-made to particular conditions. What a roadmap communicates can fluctuate relying on the viewers, every of which could have its personal pursuits and require completely different info. The pattern roadmaps we use on this article cowl a circulation of data from administration to the event workforce.

Discover that in our samples, the event workforce has no necessities beneath “Buyer Acquisition.” In case you’re presenting a roadmap to the workforce that establishes milestones for day-to-day work, they don’t must find out about British market analysis as a result of it’s not related to their roadmap. Equally, government management might not be taken with listening to the main points of localization and integration; they only need to know that buyer navigation is being made sooner. On this context, the tactical roadmap is used to speak how the event workforce’s milestones are supporting the group’s mission and imaginative and prescient. The product supervisor doesn’t personally choose which integration module can be used to transform forex—that’s a improvement selection. However that selection is knowledgeable by necessities set by accounting, authorized, and IT, all of which discover their approach to the event workforce through the product supervisor, the product proprietor, and their respective roadmaps.

If the one motive for the strategic roadmap to exist have been for the product supervisor to speak with the product proprietor, it might be tempting for somebody filling each roles to skip the step totally. However these aren’t the one individuals who will use your roadmaps. Gross sales will need to understand how your tactical achievements are supporting advertising and marketing efforts: what advantages and options can be utilized in promotions and that are delivering on guarantees gross sales has made. An exterior, customer-facing roadmap might be used to promote upcoming options or releases.

The Proper Roadmap for the Product Journey

In case you come from a product proprietor background, you most likely have loads of expertise presenting a tactical roadmap to a improvement workforce. In case you’re a product supervisor, you’re seemingly very acquainted with strategic roadmapping. Understanding the worth of each will make it easier to irrespective of your position. In case you’re one of many many product professionals who’re known as on to do each jobs concurrently, resist the urge to break down strategic and tactical roadmaps into one. The additional effort will repay within the type of a transparent path forward for organizational technique and long-term product success—and that can make all of the distinction.